Aesthetics · Medspa

Walnut Creek Medspa Goes From 0 to 79 Leads in Its First Month on the System

The month before Aesthetx Haus went on the system, its CRM logged no new leads and the tracked line took no calls. The first full month on it, September 2026: 79 new leads and 42 inbound calls.

0 leads79 leads

The Aesthetx Haus website homepage
  • 79New leads in the first full month
  • 42Inbound calls in the same month
  • 0Of either the month before

Aesthetx Haus is not a startup. It is an established Walnut Creek practice with a team of injectors led by Desirée Antonelli, MSN, FNP, more than a hundred five-star Google reviews, and a Best of the Bay Area finalist spot from SFGate in both 2025 and 2026. The patients who found it loved it. The question was how few new ones were finding it. In the month before the system went in, the CRM recorded zero new leads and the tracked phone line recorded zero inbound calls.

September 2026 was the first full month on Medspa OS, with inquiries, calls and follow-up all tracked in one place. That month the CRM logged 79 new leads and the line took 42 inbound calls. Both are firsts for the account, and both came from a practice that had every reason to be busy already and no way to see where its new patients were coming from.

We will write up the full breakdown as the months stack up. If your practice has the reviews and the reputation and the phone is still quieter than it should be, the Growth Audit will show you where the leads are leaking out.

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