The operating layer

Relations AI answers, qualifies and books while you work

Every call, text, web chat and form goes to one system that responds in seconds, asks the qualifying questions you would ask, and puts the appointment on your calendar with a deposit attached. It is not a chatbot bolted onto your website. It is the CRM your whole business runs on, built around how your business actually books work.

Thirty minutes. We map where inquiries are leaking out of your business and what it takes to plug it.

$48M+
Revenue generated for our partners
192K+
Appointments booked
<30sec
Average response to a new inquiry
24/7
Every call and inquiry answered

What it runs

One system between the inquiry and the booked job

Most businesses run a website, a phone, a booking tool, a review request and a spreadsheet, and lose the handoffs between them. Relations AI is the layer that holds all of it, configured around your services, your pricing and the questions your customers actually ask.

AVA, your 24/7 AI sales agent

AVA is the part of Relations AI that talks to people. She picks up the phone, replies to the text, answers the web chat and works the form submission, in seconds, at any hour. She is trained on your services and your industry's conversations, so she qualifies the way a good front desk does: scope, timeline and fit before anything reaches your calendar. Decisive customers get booked on the spot. Everyone else gets qualified and followed up with until they book or say no.

  • Inbound calls
  • SMS
  • Web chat
  • Form submissions
  • Every conversation in one inbox

    Calls, texts, chats and form fills land in a single thread per customer. Nobody hunts through a phone, an inbox and a notepad to find out what was already said.

  • Follow-up that never forgets

    The sequences run whether or not anyone remembers to run them. Most jobs are lost in the gap between the first reply and the fifth, and that gap is where this earns its keep.

  • Booking with a deposit attached

    The appointment is written to your calendar and the deposit is collected at the same moment. A held deposit is the difference between a booking and a maybe.

  • Reviews on autopilot

    The request goes out at the point the customer is happiest, not whenever someone gets round to it. Reviews are what makes the map pack work, so this is ranking infrastructure, not admin.

  • Referrals asked for, not hoped for

    The referral engine asks every satisfied customer, on a schedule. Word of mouth stops being luck and becomes a number you can look at.

  • A dashboard that answers one question

    What did this produce. Calls answered, appointments booked, deposits taken, revenue attributed, reported monthly in language you would use out loud.

Common questions

Straight answers

Does a real AI answer the phone, or is it just a chatbot?
It answers the phone. AVA holds a spoken conversation with an inbound caller, and also handles SMS, web chat and form submissions. Callers can ask about your services, get a straight answer, and be booked into your calendar in the same call rather than being told someone will get back to them.
What happens to calls that come in after hours?
They get answered the same way as calls at 2pm. Most inquiries to a local business arrive outside working hours or while the team is with a customer, which is exactly when a voicemail loses the job to whoever picks up next. There is no after-hours behaviour to configure because there is no after hours.
Will it sound like a robot to my customers?
AVA is trained on your services, your pricing and the conversations your industry actually has, so she asks the questions your best front-desk person would ask. She also knows what she does not know: anything outside her brief goes to a human with the full thread attached rather than being guessed at.
Do I have to replace the software I already use?
No. Relations AI is configured around what you already run, and the usual outcome is fewer tools rather than a migration. On the Growth Blueprint call we map what stays, what gets connected and what gets retired, before anything changes.
How is this different from hiring a receptionist or an answering service?
An answering service takes a message. This takes the booking, collects the deposit, and then follows up with everyone who did not book until they do or they say no. It also does the parts a receptionist never gets to: review requests at the right moment, referral asks on a schedule, and a record of what every channel produced.
How quickly does it start working?
Answering and booking start the moment it goes live, so the gains from missed calls and slow follow-up show up immediately. The ranking and reputation side compounds over months rather than days, which is why the two are sold as one system rather than separately.

Stop losing jobs to a voicemail.

Get Your Growth Blueprint

What our clients say

  • Anthony and his team have been a huge asset to our business. 🙌 Over the past few months we noticed the teams impact and we can’t wait to see how they continue to help scale our business! It’s always great to work with people that are professional, attentive, and communicative through out the process. I’d definitely recommend them. 10/10

    Iris L.
  • My experience working with Architected Relations was unlike any experience I have ever had working with a digital agency… Their team communication is outstanding and transparent. Working with Anthony and the team at AR fueled my creative drive and opened my mind to new possibilities. I was actually able to see my thoughts and ideas come to life with their stellar execution. They were able to understand our goals and guide us with effective real estate marketing strategies. This firm has allowed me to elevate how I do my business and for that I am forever thankful.

    Braxton W.
  • "We’ve worked with other companies in the past, but none delivered like these guys. We found Architected Relations, and everything changed. Within months, our calendar was fully booked with homeowners looking for remodels, and we closed many projects, some over $250K each. We finally have a system that works, and we’re not wasting time chasing dead leads. Architected Relations is the only team you should work with if you want real results!"

    Nick A.
  • I initially reached out to them then but never moved forward as our business was not ready at that moment. Fast forward to sometime in October of 2022 when I ran into their Ad once more and had a conversation with them and how they would be able to help my business grow to deciding they would be the perfect fit for our needs was a no brainer… They will never leave you on read and everyone is there to answer your questions….Thank you, everyone, at Architected Relations, for all that you continue to do for Outdoor Landscape Innovations Inc.

    Lilly T.
  • Anthony and his team at Architected Relations are as good as it gets in digital space! From project inception up until now, AR has delivered on every project that we had requested - not only met expectations, but exceeded them by a landslide! Thank you Anthony and to the whole AR team! I would recommend Architected Relations if you haven't worked with them before. HIGHLY recommend!!

    Amran B.
  • Architected Relations has exceeded all my expectations. From our initial consultation to the continuous stream of qualified leads, they have displayed expertise, professionalism, and a deep understanding of my industry. Their innovative strategies have given my business a significant edge in a competitive market.

    Orel H.
  • Architected Relations stands out with their professionalism and marketing knowledge. I partnered with them over a year ago and they've helped me scale my business through digital ads, marketing strategies, and content consulting. Since partnering, I've had incredible success generating meaningful leads that has led me to close more deals each month. They have even helped me understand my target audience and how to communicate effectively with them. If you're looking to take your marketing and business to the next level, this is the company to partner with.

    George E.
  • Working with them is easy and stress free. They make sure everything is perfect. I highly recommend working with architected relations!

    Sean B.
  • Ever since teaming up with Anthony and Architected Relations, our company has gone to the next level. I have been beyond thrilled with all their work for our company. The creativity and attention to detail in collaborations with us and Architected Relations truly reflected. All of our ideas that we have planned out on paper came to life and I could not be happier. I am truly ecstatic that we partnered with Anthony and his team.

    Issa R,