Aesthetics · Medspa

ChatGPT Named One Medspa for XERF. A Patient Drove 2 Hours to Book It.

A woman in Reno asked ChatGPT who she should see for XERF. It named Dr. Sanghera at Lotus MD in Sacramento. She drove two hours to her consultation with her mind already made up.

New practiceChatGPT's pick

Google AI Overview explaining XERF in Sacramento and citing Lotus MD Longevity and Wellness as a source
  • 2 hrsHow far one patient drove after ChatGPT named Lotus MD
  • #1Google result for "xerf sacramento"
  • First sourceCited by Google's AI Overview for XERF in Sacramento

Your next patient may never see your Google listing.

She opens ChatGPT and types the question she'd ask a friend: who should I see for this treatment? She gets one or two names. Not ten links or a page of ads. Just a recommendation she trusts.

If your practice is the name, she calls you already convinced. If it isn't, you never hear from her. Nothing shows up in your reports, so you'll never know she was looking.

This happened to one of our clients. It went the right way.

The patient from Reno

Dr. Inderpreet Sanghera runs Lotus MD in Sacramento. On a routine support call with us, she mentioned a new patient who had just come in for a XERF consultation.

The patient lives in Reno, Nevada, about two hours away.

She had asked ChatGPT where to get XERF. It told her Dr. Sanghera at Lotus MD was the best provider closest to her. So she booked and made the drive.

She told Dr. Sanghera at the consult. Dr. Sanghera told us because she could hardly believe it. A stranger in another state had picked her practice before they ever spoke, on the word of an AI.

We don't have a screenshot of that chat. It's on the patient's phone, and her privacy comes first. What we can show you is what the AI tools say when anyone asks about XERF in Sacramento.

What the AI tools say today

Google AI Overview explaining XERF in Sacramento and citing Lotus MD Longevity and Wellness as a source, with Lotus MD's page "First Physician-led XERF in Sacramento CA | Dr. Sanghera" shown as the cited result

Google's AI Overview for XERF in Sacramento. The answer comes from Lotus MD's own page, and Lotus MD is the first source it cites.

Ask Google about XERF in Sacramento and its AI writes the answer from the page we built for Lotus MD, then cites that page first. In the regular results, the same page ranks #1 for "xerf sacramento". It sits above a practice that calls itself the first in Northern California.

Lotus MD opened with no patient list. It didn't buy this spot. ChatGPT, Gemini and Google's AI don't sell their answers. They read the web and recommend the practice they can understand and trust the most.

How does a medspa get recommended by ChatGPT?

ChatGPT recommends the medspa it understands best and trusts most. That means a page for each treatment that answers patients' questions in plain words, says clearly who performs it and where, and is backed by steady reviews and outside recognition. You can't pay for the spot. You earn it with clear pages and real proof.

Why the AI picked Lotus MD

There was no trick aimed at chatbots. AI search for medspas rewards the same work that wins on Google, done well enough that an AI can read it.

  • A page that answers the patient's question. We wrote the XERF page in the words patients use when they ask about it. An AI can lift a clean answer from it, so it does, and patients reading it get their questions answered before they call.
  • No doubt about who does the treatment. The page says plainly that Dr. Sanghera performs physician-led XERF in Sacramento. When an AI is working out who to recommend, the answer is obvious, and the patient knows who she's coming to see.
  • Proof the AI can check. Every treated patient is asked for a review on a schedule. Cynosure Lutronic, the company that makes XERF, lists Lotus MD as a top provider and named Dr. Sanghera XERF Master Certified 2026. An AI recommends a practice like that with confidence, and patients arrive trusting it.
  • A booking path that doesn't leak. A recommendation is only worth something if the patient can book. Every call, form and message at Lotus MD gets an answer within seconds, day or night, and the ready ones go straight onto the calendar.

What this means for your practice

A patient who finds you through an AI recommendation arrives having already chosen you. She isn't shopping on price or comparing you with three other practices. This one drove two hours.

More of your patients will search this way every month. Today the AI either knows your practice well enough to name it or names someone else, and that's decided by your website, your reviews and what the rest of the web says about you.

You can find out where you stand. Book a Growth Audit and we'll ask ChatGPT and Google the questions your patients ask, show you whose name comes back, and tell you what it would take for it to be yours.

Want numbers like these?

Book a growth audit and we'll show you exactly where your business is leaking revenue — and what it would take to fix it.

Book Your Growth Audit

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They also provided me with an AI assistant named Ava, who functions as my front desk receptionist. She handles appointment bookings, follow-ups, and answers questions. For any inquiries she can't address, she forwards them to me. Interestingly, even my daughter had difficulty distinguishing whether she was speaking to Ava or me.

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